Under this agreement, the payment processing services for services purchased on this website are provided by Beex Mexico. Depending on the type of payment method used for the purchase of the services. In the event you choose to pay with credit card and the payment will be processed via a PayPal, these terms are an agreement between you and PayPal.

To run the corresponding charge on your credit card, when you making a Tour Reservation, it becomes necessary for you to give your written authorization, and by this you declare to have full knowledge of our Reservation and Payment Policies, Disclaimer and Cancellation Policies.

All Tours and Activities reservations are subject to availability existing at the moment of your request. No confirmation can be issued until full payment for the requested service has been made. In some cases it will be necessary to check availability directly with the service operator before a confirmation can be issued to you. Please note that this verification and confirmation process may take up to, and never more than, 24 hours. In order to avoid inconveniences, please make a printout of your reservation voucher and have it ready to take the activity.

Should a change to a confirmed reservation be needed, please contact with us and have your reservation and/or confirmation number handy. Any changes are subject to availability and rate adjustments when necessary. We strongly suggest reading the CANCELLATION POLICIES section, our CANCELLATION POLICIES are applicable without exception.


When choosing any of the services offered in our page, in order to consider the service as reserved, you must make a 15% deposit through PayPal and the remainder will be paid cash at the meeting site. The amount corresponding to your reservation will be immediately charged to your credit card, provided it has a confirmed reservation status.

VISA, MASTERCARD and AMERICAN EXPRESS are welcome. We will be glad to accept your PayPal transfer as an alternative form of payment.

The currency in which service rates are quoted on the website are on Mexican pesos or US dollars, in which case the specific currency will be readily specified for your easy identification. Mexican pesos rates will always be charged in Mexican pesos. For any other currency, however, the amount to charge will be first converted into US Dollars and the exchange rate prevailing on the transaction date will be applied. This movement may cause a variation of up to 3% above the international fluctuation index for currency exchange and such difference will show on your billing statement. Beex Mexico, cannot be held responsible for this variation and upon accepting the PAYMENT POLICIES you acknowledge to have been informed of the exchange rate fluctuation and declare your agreement to the corresponding charge being made into US Dollars. Please contact one of our Consultants for further details.


Beex Mexico works as a middle-agent between the client and the operator of services listed on the website.

Beex Mexico creates the necessary with quiality partners commercial connections. However the the responsibility for the quality operation of the service, guarantees and the insurances, are established with the company that you have selected. We select the most reputable suppliers. However Beex Mexico cannot be held liable for their acts, omission, wrongdoing or other. The excursions services are subject to the conditions set by those suppliers, and their liability may, in turn, be limited by their tariffs and conditions of service. Beex Mexico, acts only in its role of agent for the client or for the supplier of the goods and services rendered and as such, does not keep any legal authority or control over the operator’s Personnel, Assets, Operation and/or property.

Beex Mexico here declares that:

  1. Photographic and video material published on its website is intended to render a general depiction of the tourist activity in question and by no means can be guaranteed that the service will be supplied exactly as depicted.
  2. Tours services descriptions are regularly updated for a depiction of the product as close to reality as possible. However, Beex Mexico cannot be held accountable for variations occurring upon your arrival at the tour service.
  3. Beex Mexico will reserve the right to deny the supply of a service to any client at any given moment if and when it considers convenient to do so.
  4. Any claim or comments that the client should present about the services received must be submitted in writing within a period of time no longer than 10 (ten) days from activitiy´s end date.

Beex Mexico not assume liability for any claims, costs or expenses arising from personal injuries to the client or third parties, or caused by accidents, fatalities, loss or damage to personal property, lack of enjoyment or claims over emotional and mental states such as upset, disappointment, anguish, distress or frustration, or any other damage, whether physical, mental or emotional, arising from the following:

  1. The client’s failure to obtain the required travel documentation such as, but not limited to, passport, visas and certificates, in which case no refund will be granted.
  2. The client’s failure to comply with travel instructions such as, but not limited to, flight schedules, Tour dates and times, and voucher redemption policies.
  3. Illness, theft, labor disputes, mechanical failures, quarantine, Government actions, weather or any other circumstance beyond direct control of Beex Mexico.
  4. Acts committed or omissions caused by any party other than Beex Mexico.
  5. Changes to, or cancellation of, the travel services offered, notwithstanding the reason. Beex Mexico reserves the right to cancel or change the travel services at its discretion, but will try to substitute them with comparable services. If a reservation must completely be canceled, is liability will be limited to a refund of all monies paid to Beex Mexico.
  6. A full refund will not be granted by Beex Mexico in situations when a service must be interrupted, postponed or cancelled for reasons beyond its control (acts of natural such as bad weather -including hurricanes- , earthquakes or war, acts of terrorism or else).
  7. Despite our close communication with our selected group of services suppliers, there is still a possibility that changes on the rates may occur without notice. As some of the rates become expired and cannot be timely updated by the operator to your immediate convenience, Beex Mexico regularly runs a rates verification process which may yield differences between the price you have paid for your reservation and the price you need to pay to actually enjoy the service. When an updated rate happens to be lower than the originally offered to you, will only charge the lower amount. When an updated price is higher than the originally quoted price, will have a Consultant inform you of the specific variation and the resulting balance that needs to be covered. Should you not agree to the correct amount and decide to cancel upon the circumstances, Beex Mexico honor you cancellation request without penalization. Beex Mexico and its service suppliers will also be released from any responsibility towards compensations that the client may claim and will not be considered liable for any inconveniences arising from the said rate difference and/or cancellation.


All cancellation requests must be addressed in writing to the assigned Consultant mail, with the reservation number as reference. When cancellation applies to the service, refunds will be made within 3 business days to the account you provide by e-mail.

At the moment of reserving, specific cancellation policies by the tour and transportation to which you are reserving will automatically be displayed for your information.

The following are general cancellation policies which are applicable for our listed

tours and transportation services:

  • Cancellation requests made 2(two) or more days prior to the confirmed service date are subject to a 10% penalization on the total amount paid for the reservation.
  • Cancellation requests within 24 hours to the confirmed service date or a “no-show” are 100% non refundable.